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How To Hire
Registered companies
Registered companies need to be able to supply contact names and telephone numbers of companies who can be contacted to confirm their trading status and payment history.
Please download our new hirer application form and either fax, email or send this back to us prior to your first hire and then we can hire to you.
Confirmation of adequate insurance cover must also be provided prior to hire commencement. A faxed or emailed order must also be supplied. First hires are always on a payment upfront basis.
We may also require you to come in and collect the equipment the first time you hire from us.
We require a minimum of 48hrs to set up new accounts however this process sometimes takes longer, so please leave plenty of time before contacting us for the first time.
Completion of a new hirer application form does not guarantee that an account will be opened.
Private customers/freelancers
We are able to hire professional equipment to private customers and freelancers subject to certain criteria.
Before we can actually process your first order, we require:
- 3 forms of ID with your name and address, eg. driving licence, credit card/utility bill. Please note that passports are not sufficient as they do not have your address information.
- A credit card is required to charge the rental payment in advance.
- A confirmation of adequate insurance cover for the equipment ordered.
Finally, we will take a £500 deposit on credit or debit card whilst the equipment is on hire in addition to the hire fee. Equipment must be collected by the hirer who must also sign a declaration that any damage or losses are chargeable to their credit card. Deliveries are not possible to private hirer’s until you have hired from us a few times and we can establish a trading history.
Insurance
If you do not have an insurance policy in place you may wish to contact Performance film & television Insurance. They are an independent broker who will be able to provide you with cover for your hire.
Performance - Film and Media Insurance
Performance provides both annual and short period policies to those involved in the media industry. You can now buy your hired in kit cover online from them.
If you need annual cover, why not give them a call on 0845 112 0104 to see how they can help?
Please do not hesitate to contact the Performance team should you require any help or have any queries.